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Residence Hall Technology


WVU's Information Technology Services (ITS) provides support to all WVU students, including those living in residence halls. Here are some important things that you should know:
  • Most WVU residence halls have wireless internet connections only. You MUST connect your laptops, desktops, tablets and phones to the WVU.Encrypted network. It provides secure transmission of data and remembers your login credentials as you move around campus. 
  • If you are bringing a desktop computer to campus, you will need a 5Ghz dual-band wireless card to connect to WVU.Encrypted and the wireless access point in your room. For the best experience on laptops, you'll also want a 5 Ghz card. Any brand will work. Although there may be an Ethernet port in your room, it won't work. 
  • Gaming consoles, Amazon Echo and Echo Dot, Apple TVs and other video-streaming devices must connect to WVU.Play. Go to and enter your login credentials, then enter the MAC address of your device. For instructions, visit Residence Halls and Gaming: PlayStation, XBox, and more. Please note: Nintendo Switch WILL work on WVUu's wireless network, but older Wii devices won't function. 
  • With MyPrinting, you can email or upload documents from anywhere on campus and retrieve them at many convenient locations. For more information, Wireless Printing at WVU. WVU does NOT allow personal wireless printers on WVU.Encrypted. If you bring one, you must disable the wireless feature and use a USB cable to connect. 
  • Be sure to set up Duo two-factor authentication as you will need it to log into most systems. You can learn about it at If you forgot the password you set up when you first claimed your WVU Login account, you may need to go through the Claim Account process at before you can update it. 
  • FREE STUFF! Be sure to download Microsoft Office and Sophos Anti-Virus at ITS at WVU offers MATLB free of charge and discounts on many other products. 
  • For more information on student technology resources, visit For assistance, contact the Service Desk at (304) 293-4444 or visit